Salesforce vs SAP Build: Which CRM Platform is Best for Your Business?]
Salesforce vs SAP Build: Choosing the Best CRM for Your Business
In the world of customer relationship management (CRM) software, two names consistently dominate the conversation: Salesforce and SAP. Both platforms offer robust features and have established themselves as industry leaders. But when it comes to choosing the best CRM for your business, how do these two giants really stack up?
In this comprehensive comparison, we'll explore the key differences between Salesforce and SAP Build across features, pricing, market share, and more. Plus, we'll introduce you to a game-changing alternative that combines the power of these platforms with unparalleled ease-of-use and affordability: TableSprint.
Salesforce vs SAP Build: Overview
Salesforce
Salesforce is known for its cloud-based CRM that unifies marketing, sales, commerce, service, and IT teams. Its core products include Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. Salesforce's Einstein AI and comprehensive app ecosystem extend its capabilities even further.
SAP Build
Formerly known as SAP Cloud Platform, SAP Build is a PaaS that enables businesses to build and deploy applications that integrate with SAP's software suite. SAP Build's CRM is part of its Customer Experience portfolio, which also includes commerce, marketing, service, and sales solutions.
Feature Comparison
Let's dive into the key features and capabilities of Salesforce and SAP Build:
- Contact Management: Both platforms offer robust contact management with lead tracking, opportunity management, and account insights. However, Salesforce's UI is generally considered more intuitive.
- Reporting & Analytics: Salesforce provides powerful real-time dashboards and the advanced Einstein Analytics platform. SAP Build offers its own analytics cloud and integrates with SAP BI tools.
- Customization: SAP Build leverages its platform-as-a-service model to enable high customizability. Salesforce also offers extensive customization options through its Lightning platform and APIs.
- Integration: SAP Build natively integrates with SAP ERP and other business software. Salesforce has a vast app exchange and can integrate with nearly any system via APIs or middleware.
Pricing
Both Salesforce and SAP Build offer tiered subscription-based pricing that can scale to meet enterprise needs. However, there are some key differences:
- Salesforce Sales Cloud starts at $25/user/month for the Essentials plan, with the most popular Professional plan at $75/user/month. More advanced plans can exceed $300/user/month.
- SAP Build pricing is less transparent, as plans are customized based on business needs and the specific SAP Build solutions used. Generally, SAP Build's CRM pricing starts in the $100+/user/month range.
Feature & Pricing Comparison Table
| Feature | Salesforce | SAP Build |
|---|---|---|
| Contact Management | ⭐⭐⭐⭐⭐ | ⭐⭐⭐⭐ |
| Reporting & Analytics | ⭐⭐⭐⭐⭐ | ⭐⭐⭐⭐ |
| Customization | ⭐⭐⭐⭐ | ⭐⭐⭐⭐⭐ |
| Integration | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ |
| Ease of Use | ⭐⭐⭐⭐ | ⭐⭐⭐ |
| Pricing | ⭐⭐⭐ | ⭐⭐ |
Choosing the Best CRM
So which CRM should you choose? Here are some key considerations:
Salesforce if:
- You need best-in-class sales, marketing, and service functionality
- You want a highly customizable platform with a vast app ecosystem
- You have the budget for higher per-user costs
- Your team values an intuitive, modern UI
- Robust AI capabilities are a priority
SAP Build if:
- You already use SAP ERP or business software and want native integration
- You need maximum flexibility to build bespoke applications
- Your processes involve complex workflows across multiple departments
- You have significant in-house IT resources to support customization
- Long-term platform scalability is a top concern
The Best of Both Worlds: TableSprint
But what if you could have the power of an enterprise CRM without the complexity and cost? Enter TableSprint - the all-in-one app platform built for ease-of-use, rapid deployment, and unlimited customization.
TableSprint offers a fully unified frontend and backend interface using a familiar spreadsheet UI. Whether you need to create an entire CRM from scratch or build a custom quoting tool that integrates with your existing systems, TableSprint makes it drag-and-drop simple.
Top 5 Reasons to Choose TableSprint
- Get up and running in days, not months
- Intuitive enough for any business user to build custom applications
- Powerful enough to support enterprise-grade process automation
- 10x more cost-effective than Salesforce or SAP Build
- Natively mobile-optimized with companion Android and iOS apps
FAQs
How does TableSprint compare to Salesforce and SAP Build in terms of features?
TableSprint offers comparable core CRM functionality with greater flexibility to customize features for your specific business needs. It may lack some of the advanced AI/Analytics of Salesforce or SAP Build.
Can I integrate TableSprint with my existing systems and software?
Yes, TableSprint makes integration easy with built-in connectors, webhooks, and APIs. You can sync data across platforms and trigger cross-system workflows with just a few clicks.
What kind of support and training does TableSprint provide?
TableSprint offers 24/7 chat, email, and phone support. Guided onboarding sessions are included, and there is an extensive library of self-serve resources. TableSprint's intuitive UI also minimizes the learning curve and reduces training needs.